After the trial of the itinerant orchestra with the concert ‘The Garden of Forking Paths’ (news and video) and the trial on 5G broadcast (news) held in November 2021 at Palazzo Madama, Turin has been once again the protagonist of the technological innovation of 5G applied to museum sector thanks to the final phase of the 5G-TOURS trials of the Touristic City.

In May, the public of Palazzo Madama and GAM had the opportunity to be part of various and engaging interactive experiences, made possible thanks to the collaboration of the partners City of Turin, Fondazione Torino Musei, Atos, Samsung, TIM and IIT and the 5G coverage inside the two museums deployed by TIM with Ericsson technology, solutions that perfectly integrated with both environments and able to guarantee high transmission data rates and very low latencies (read the related news here and here). Around 500 users, including visitors, schools, museum staff etc. were involved in the experimentation of the “Augmented Tourism Experience”, “Telepresence” and “Robot assisted museum guide” use cases developed and implemented by 5G-TOURS!

During the first week of May, visitors of Palazzo Madama were able to take a guided tour of Sala Ceramiche accompanied by the humanoid robot R1 whose autonomous and remote navigation system has bandwidth and latency requirements that can be met only with a 5G connection. Through Meta Quest headsets also connected to the 5G network, the visitors were instead asked to solve a puzzle by repositioning the paintings of Camera delle Guardie in their frames, being able to virtually handle the artworks in the room, otherwise impossible to approach. In addition, it was possible to visit the undergrounds with a mini-robot called Double 3 whose reactivity and precision of movement in the tight spaces was relying on a 5G connection to its pilot. Double 3 was also used with the museum staff for remote surveillance purposes with the possibility of having information on the temperatures and humidity of the various rooms thanks to an ad-hoc sensors network. Lastly, in collaboration with Abbonamento Musei, in the last weeks of May, different focus groups were organized which, equipped with the latest generation of 5G smartphones, were guided through Piano Nobile and Sala Ceramiche where they were able to access various multimedia contents and interact with high resolution 3D models of precious artworks as well as having access to a series of smart city services to be enjoyed after the visit.

Further events took place at the GAM where the use cases focused on the educational component of children and adolescents through the so-called “gamification” experience. In this case, the services provided by the 5G network allowed classes of students to connect remotely and enjoy a treasure hunt within the permanent exhibition using the Double 3 robot; in addition, in the educational area of the museum, groups of “aspiring painters” were able to collaborate in painting a virtual composition based on the work of the artist De Maria in which the low latency of 5G allowed a real-time interaction with the device used by the educator. After the successful week in April open to the public, the 25th of May, visitors to the GAM had the pleasure of meeting R1 to be accompanied again on the discovery of a selection of the most representative works of the permanent exhibition. During the same day, 5G-TOURS organized a second event (after the Industrial Workshop in September 2021) aimed at museum and tourism sector experts in which all the demos of the various use cases were presented. With more than 40 participants, this event represented the worthy conclusion of the 5G-TOURS activities in the context of the Touristic City!

Relevant links:
Videos from the trials: https://youtube.com/playlist?list=PLfSpRYM6ZvkIMrvU27JMCrl9j5-JaIUDc
5G-TOURS deliverable: D4.4 “Final Touristic City use case results”